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Privacy Policy
This Privacy Policy explains how Leonbet Casino handles personal information when you visit the website, create or use an account, contact support, make transactions or otherwise use the available services. It also explains the choices and data rights available to players in Australia.
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About this Privacy Policy
Leonbet Casino respects the privacy of players and aims to handle personal information in a clear, careful and secure way. This policy applies to information collected through the website, account features, customer support channels, payment processes and related online services. It should be read together with any other notices shown when information is collected, because those notices may explain a particular use in more detail.
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Personal information means information that identifies you, or information that can reasonably be connected with you. The information handled will depend on how you use the website, which services you access, the checks that apply to your account and the choices you make about communications and cookies.
By using the website, you acknowledge that information may be handled for the purposes described in this policy. Where consent is requested, you can choose whether to provide it. Some information is necessary to open and operate an account, complete a transaction, provide support or meet legal and security requirements. If required information is not provided, some services or account functions may not be available.
Information we collect and why we use it
The website may collect information directly from you, automatically from your device, and, where appropriate, from service providers or other lawful sources. The following categories describe the types of information a casino website typically handles:
- Account details, such as your name, date of birth, contact details, login information, account preferences and records of your interactions with the website.
- Verification information, such as identification documents, proof of details, information used to confirm identity, and records of checks completed to help prevent fraud, misuse and unauthorised access.
- Payment and transaction records, such as deposits, withdrawals, payment method details, transaction dates, amounts, account balances and related financial activity. Payment providers may handle payment information under their own privacy notices.
- Gaming, account and support information, such as activity connected with the services, requests sent to support, communications, complaints, account restrictions and responsible play preferences where relevant.
- Device and technical information, such as an IP address, browser type, operating system, device identifiers, general location information, language settings, access times and information about how the website is used.
- Cookie and similar technology data, such as session information, preferences, security settings, performance information and interactions with pages or features.
How information is used
Information is used to create, maintain and administer your account; provide the requested services; process deposits and withdrawals; communicate with you; answer questions; and keep account information accurate. It may also be used to verify identity, check eligibility, detect suspicious activity, prevent fraud, protect the website and investigate unauthorised or harmful behaviour.
Information may be used to meet applicable legal, financial, gambling, security and record-keeping obligations, including responding to lawful requests and maintaining records that the website is required to keep. It may also be used to improve website functionality, understand general usage, test features, resolve technical problems and maintain the safety and reliability of the services.
Where you have chosen to receive marketing, information may be used to send updates, offers or other promotional communications that may be relevant to your preferences. Marketing choices can be changed at any time. Service messages about account security, transactions, important changes or the operation of the website may still be sent when necessary.
Cookies, service providers and security
Cookies and similar technologies
Cookies are small files or similar technologies placed on your device when you use a website. Some are needed for essential functions, including keeping a session active, remembering security settings and supporting account features. Other cookies may help remember preferences, measure performance, understand general website use or support relevant communications.
You can manage or remove cookies through the settings in your browser. Your browser may also allow you to block certain types of cookies or alert you before they are stored. If cookies are disabled, some website features may not work as intended, and saved preferences may not be retained.
Sharing information
Information may be shared where needed to operate the website and provide services. This can include payment and transaction providers, identity and verification providers, fraud prevention services, technology and hosting suppliers, customer support tools, analytics providers and professional advisers. These parties should only receive information relevant to the service they provide and may be required to protect it.
Information may also be disclosed where necessary to protect players, the website or other people, to investigate suspected fraud or misuse, to enforce applicable terms, or to respond to a lawful request. If information is processed in another country, reasonable steps may be taken to support its protection and ensure that the processing is handled appropriately.
Security
Reasonable administrative, technical and organisational measures may be used to protect personal information from unauthorised access, alteration, loss, misuse or disclosure. Measures can include access controls, secure systems, monitoring, verification procedures and staff or supplier obligations. No online service can guarantee complete security, so you should use a strong, unique password, keep login details private and contact support promptly if you suspect unauthorised account activity.
Your privacy choices and data rights
Depending on the circumstances and the requirements that apply, you may be able to ask for access to the personal information held about you, request correction of inaccurate or incomplete information, request deletion of your information, or withdraw consent for marketing communications. You may also ask questions about how information is used or raise a concern about its handling.
How to make a request
To exercise your data rights, contact support@leonbetcasino.top and clearly explain what you are requesting. For example, you can ask to access your data, correct your data, delete your data, or withdraw consent to marketing. Include enough information for the request to be understood, but do not send unnecessary payment details or sensitive information in an unsecured message.
For security, you may be asked to confirm your identity before information is provided or changes are made. This helps prevent another person from accessing or changing your account. Requests will be considered in line with applicable requirements and the nature of the information involved. In some situations, access, correction or deletion may be limited, refused or delayed, including where the information must be retained, where deletion could affect fraud or security checks, or where another lawful reason applies.
Marketing choices
You can unsubscribe from promotional emails by using the available unsubscribe option in the message, where provided, or by contacting support@leonbetcasino.top. Withdrawing marketing consent does not necessarily close your account and does not affect non-promotional communications needed for transactions, security, support or important service information.
Retention, account closure and policy updates
Personal information is generally kept for as long as it is reasonably needed to operate an account, provide services, resolve questions, maintain business and security records, manage disputes, prevent fraud or meet applicable obligations. The amount of time depends on the type of information and the purpose for which it was collected.
Closing an account does not always result in immediate deletion of every record. Some account, identity, payment, transaction, security or communications records must be kept for a period required by law, even after an account is closed. Other information may be deleted, de-identified or securely disposed of when it is no longer required, subject to technical, legal and operational considerations.
The website may update this Privacy Policy from time to time to reflect changes to services, technology, security practices or applicable requirements. The updated version will be made available on the website, with the revision date or other notice where appropriate. You should review this page periodically so that you remain aware of how information is handled.
If you have a privacy question, want to exercise a data right, or believe your personal information has not been handled appropriately, contact support@leonbetcasino.top. Providing a clear description will help the request be reviewed and directed to the appropriate support process.
