Betting Rules

By placing a bet with Leonbet Casino, you confirm that you have read and understood the rules that apply to the relevant betting product. You also confirm that you are permitted to use the service under the laws that apply to you. Betting should only be undertaken by adults who are legally allowed to participate in gambling in their location.

These rules apply to bets placed through the authorised website or other approved digital channels made available by Leonbet Casino. A reference to the website includes any supported mobile version, application or other approved access method. Product pages may contain additional rules for a particular sport, competition, market, game or betting format. If a product-specific rule conflicts with a general rule, the product-specific rule will generally apply to that product.

The rules shown on the website at the time a bet is placed are important. Leonbet Casino may update its rules, betting markets or available services from time to time. Changes will not normally alter a bet that has already been accepted unless the change is required to correct an error, meet a legal obligation or address an exceptional circumstance. Players are responsible for checking the current rules before placing a new bet.

• You must provide accurate, complete and current account information.
• You must keep your login details private and must not allow another person to use your account.
• You must not place bets on behalf of another person or use funds that belong to another person without permission.
• You must follow all applicable laws, location requirements and account restrictions.
• You must check the selection, odds, stake and potential return before confirming a bet.
• You should retain your bet confirmation and review your account history regularly.

A bet is generally submitted by selecting a market or outcome, entering a stake and confirming the transaction. Before confirming, check that the event, market, selection, odds and stake are correct. A bet is not necessarily accepted merely because it has been submitted or because funds appear to have been deducted. Acceptance is normally confirmed by a bet reference, account record or other confirmation displayed by the website.

Bets may be subject to minimum or maximum stakes, market limits, account restrictions, product rules and available balances. Any applicable limit should be shown on the website or in the relevant product information. A displayed price, market or potential return may change before acceptance. Where the service allows odds or price changes before confirmation, the applicable price will be the price confirmed with the bet.

Leonbet Casino may refuse, cancel, limit or partially accept a bet where this is permitted by the applicable rules. This may include situations involving an obvious error, a technical issue, an incorrectly displayed market, a duplicated transaction, a market that was not intended to be available, a breach of an account rule or conduct that creates a security or integrity concern. Where possible, the affected bet and the reason for the action will be shown in the account history or communicated through the available account channel.

Errors and interrupted transactions

If a website error, connectivity problem, software fault or data issue affects a bet, the transaction may be reviewed. A bet that was not successfully recorded may not be valid, even if the selection appeared on screen. If a bet is recorded more than once because of a technical or user error, the duplicated transaction may be investigated and corrected in accordance with the applicable rules.

Players should not attempt to exploit a known error, delay, pricing issue or system malfunction. Any resulting bet may be reviewed, and related account activity may be restricted where appropriate. If you notice a problem with a bet, do not place further bets on the affected market until the issue has been checked.

Bet confirmation and records

The account history is the primary record of bets placed through the website. Players should check it after a transaction and keep any relevant confirmation details. A bet reference may be needed if you raise a query. Screenshots or browser messages may assist with an investigation, but they do not by themselves prove that a bet was accepted.

Players must use the service honestly and must not interfere with its operation. Prohibited conduct may include fraud, money laundering, collusion, use of another person’s account, manipulating a technical weakness, submitting false information, using unauthorised payment methods, or placing bets in a way that breaches applicable laws or product rules.

Leonbet Casino may investigate suspected prohibited conduct and may take action permitted by the Terms and Conditions. This may include cancelling affected bets, withholding or recovering an incorrect credit, restricting account access or referring a matter to an appropriate authority where required. Information may be retained and shared where permitted or required by law.

Raising a betting query

If you believe that a bet was recorded incorrectly, settled incorrectly or affected by a technical issue, review the relevant market rules and account history first. Then use the support or complaints process available on the website. Include the bet reference, event or market, date and time, selection, stake and a clear explanation of the issue. Do not include passwords or unnecessary sensitive information.

Queries are reviewed using available transaction records, system information, market data and the applicable rules. An investigation may take time where information must be checked with a third party or where an event result is not final. The outcome will be based on the records and rules that apply to the bet. If you are dissatisfied with the outcome, follow the further complaints or escalation process described on the website.

Responsible betting

Betting should be a form of entertainment, not a way to earn income or recover losses. Set a budget before you start and only bet money you can afford to lose. Consider setting personal deposit, spending or session limits where those tools are available. Take regular breaks and keep track of your activity rather than relying on memory.

• Do not chase losses by increasing stakes or betting for longer than planned.
• Do not bet when you are upset, under the influence of alcohol or drugs, or unable to make a clear decision.
• Do not borrow money or use essential household funds for betting.
• Use available reality checks, limits, time-outs or self-exclusion options if betting stops feeling enjoyable.
• If betting is affecting your finances, relationships, work or wellbeing, stop and seek support from an appropriate gambling-help service.

These Betting Rules provide general information and do not replace the full Terms and Conditions or the specific rules displayed for an individual market. If you are unsure about a rule, do not place the bet until you have reviewed the relevant information and are satisfied that you understand it.